Warranty Request Merchandise Authorization Form

Product Purchase Information 

Customer Information

Authorized Dealer Information

Please complete as best that you can to help expedite resolution  

Troubleshooting Questions 

• Shipping damage

• Damage caused by installer or customer during unpacking

• Improper installation by customer or installer

• Installed without an outdoor-rated GFCI outlet and surge protector

• Weather damage including floods, lighting, tornado, hurricane, hail, high winds, sandstorms, or acid rain

• Installed in a vertical or inverted manner (Sideways, Upside down)

• Installed in an area where constant water from lawn sprinklers or misting systems within 5 feet from the bottom of the TV

• Installed within 10 feet of water

• Installed without proper ventilation

• Installed over a fireplace without a mantel, less than 3 feet above the opening

• Submerged in water

• Installed inside spas, saunas, or steam rooms

• Damage incurred by vandalism

• Removal of any components that were installed by sealoc, which include, but are not limited to any stand-offs, power plugs, vents, wrap material, serial # tags or stickers

We apologize for the inconvenience that your experiencing with our product.

We promise to get back with you within 24 hours.

Thank you for your patience.