Warranty Return Merchandise Authorization Form
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Shipping damage
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Damage caused by installer or customer during unpacking
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Improper installation by customer or installer
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Installed without an outdoor-rated GFCI outlet and surge protector
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Weather damage including floods, lighting, tornado, hurricane, hail, high winds, sandstorms, or acid rain
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Installed in a vertical or inverted manner (Sideways, Upside down)
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Installed in an area where constant water from lawn sprinklers or misting systems within 5 feet from the bottom of the TV
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Installed within 10 feet of water
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Installed without proper ventilation
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Installed over a fireplace without a mantel, less than 3 feet above the opening
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Submerged in water
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Installed inside spas, saunas, or steam rooms
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Damage incurred by vandalism
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Removal of any components that were installed by sealoc, which include, but are not limited to any stand-offs, power plugs, vents, wrap material, serial # tags or stickers
We apologize for the inconvenience that your experiencing with our product.
We promise to get back with you within 24 hours.
Thank you for your patience.